Legal & Regulatory
Please note: Any references to ‘KCOM Group PLC’ in this section relate to KCOM Group Limited
- Price Manual
- Disconnection Policy
- Information about mis-selling of telecommunications services
- Business Conditions of Telephone Service
- Business Conditions for Packaged Service
- CRB Business Service Standards
- Telephony Fair Usage Policy
- Terms and Conditions for Broadband and Internet Services (on-net)
- Terms and Conditions for KCOM Business Lightstream
- Terms and Conditions for Mobile (Apple Devices)
- Terms and Conditions for Mobile
- Terms and Conditions for Out of Area Outbound Switched Voice Services
- Terms and Conditions Broadband Off-Net
- Terms and Conditions for KCOM Backup Services
- Terms and Conditions for KCOM Mail and Hosted Exchange Services
- Acceptable Use Policy
- Terms and Conditions SmartComms Services
- Traffic Management Policy for Landlord Services
- Office 365 Product Schedule
- Terms and conditions for the provision of Office 365 Services
- Broadband speeds explained
- Mobile switching