“We’ve struggled getting Wi-Fi to the second floor. Coverage has been a real problem,” says Glenn. “It’s the nature of the building. It was built in an era when they didn’t give much thought to Wi-Fi.”
To optimise his guests’ experience of Trinity Backpackers’ 250Mbps Lightstream, Glenn enlisted the help of KCOM’s Business PRO Team.
The specialist team provides a free service eliminating Wi-Fi woes and maximising Lightstream’s full fibre potential.
Here the team installed a new router and extenders meaning ultrafast broadband is available throughout the building, keeping both guests and owner happy.
“I haven’t looked back. The coverage is as good upstairs as it is downstairs. They couldn’t have been more helpful when they came to sort it out and the whole process from the time I phoned was a matter of days.
“Now I can say I’ve got ultrafast broadband, which is a real selling point when visitors are looking for a place to stay.”